We’re here when you need us.

This is a small operation. Bobby reads every email and responds personally.

For support, questions, feedback, or anything else, email us directly:

We aim to respond within 48 hours, usually much faster.

What to include

A brief description of what happened is all we need. For purchase issues, it helps to include:

• The occasion or route you used (e.g. “bachelorette, Faneuil Hall area”)
• Your purchase email address
• The crawl link, if you have it

That’s it. We’ll sort it out from there.